Terms and Conditions

Private Offices · Coworking Desks · Meeting Room Hire · Virtual Services · Car Bays

Effective 1st September 2026

These Terms and Conditions (T&Cs) apply to every booking with Leeder House & Co. They form part of your Agreement together with your signed Office Rental Agreement or Meeting Room Booking Form (Booking Form). If the Booking Form and these T&Cs conflict, the Booking Form prevails to the extent of the conflict. Part A applies to all bookings. Parts B to E apply only to the service types you book.

PART A: GENERAL TERMS (ALL BOOKINGS)

1. Definitions

1.1  In these T&Cs:

  • (a)  We, Us, Our or Leeder House means Triventure Investments Pty Ltd, trading as Leeder House & Co (ABN 61 678 893 564).
  • (b)  You, Your means the person or company named in the Booking Form, including (where the context allows) Your employees, contractors, agents and invitees.
  • (c)  Premises means Unit 1, 220 Carr Place, Leederville WA 6007, including shared kitchen, bathroom, meeting room and common areas.
  • (d)  Space means the private office, desk, meeting room, car bay or other space You book, as set out in the Booking Form.
  • (e)  Services means the Space and any related services We provide, including virtual office, mail handling, virtual receptionist and virtual personal assistant services.
  • (f)  Booking Type means Private Office, Permanent Desk, Casual Coworking, Meeting Room Hire, Virtual Services or Car Bay, as selected in the Booking Form.
  • (g)  Term means the period in the Booking Form (month-to-month, 6 months or 12 months), starting on the Start Date, or for a casual or meeting room booking, the booked date and time.
  • (h)  Fees means the fees in the Booking Form or, for items not listed, Our published rates at leederhouse.com.au at the time of booking.
  • (i)  Permitted Use means general office, professional and meeting use consistent with the Booking Type.
  • (j)  Business Hours means 8:30am to 4:30pm, Monday to Friday, excluding WA public holidays.
  • (k)  House Rules means the building rules, emergency procedures and booking etiquette We publish or give You from time to time.

2. Nature of the Agreement: licence, not lease

2.1  We grant You a licence to use the Space and the shared areas of the Premises for the Permitted Use during the Term. This is a licence only. It does not give You exclusive possession or any lease, estate or interest in the Premises.

2.2  The licence is personal to You. You must not assign, sub-license, share or otherwise deal with it without Our prior written consent.

2.3  If You use the Premises before signing, or after the Term ends, that use is governed by these T&Cs.

3. Identity verification and privacy

3.1  Before first access You must show current photo ID (driver’s licence or passport). We will sight and record that ID was verified.

3.2  We collect Your personal information to provide the Services, manage access and security, invoice You and meet Our legal obligations. We will not sell it or disclose it to third parties except as needed to provide the Services, or as required by law.

3.3  We will only send You marketing (such as Leeder House eNews) if You have opted in, and You can unsubscribe at any time.

4. Fees and payment

4.1  You must pay the Fees plus GST. All amounts are exclusive of GST unless stated otherwise. We will provide a valid tax invoice.

4.2  Unless the Booking Form says otherwise:

  • (a)  Private Office, Permanent Desk, Virtual Services and Car Bay fees are payable monthly in advance, on or before the 1st day of each month;
  • (b)  Casual Coworking and Meeting Room Hire fees are payable at the time of booking, or by invoice within 7 days for approved account clients; and
  • (c)  the first month’s Fees and the Security Deposit (see clause 5) are payable before first access.

4.3  Our preferred payment method is direct deposit.

4.4  If any amount is more than 7 days overdue, We may give You written notice and, if it remains unpaid 7 days after that notice, suspend Your access and Services until it is paid. Fees continue to accrue during a suspension caused by non-payment.

5. Security Deposit

5.1  For Private Office, Permanent Desk and Car Bay bookings, You may be required to pay a security deposit equal to one month’s Fees (Security Deposit). This is the “Service Retainer” in the Office Rental Agreement.

5.2  We may apply the Security Deposit to unpaid Fees, the cost of repairing damage beyond fair wear and tear, cleaning required to restore the Space, and unreturned keys or fobs.

5.3  We will refund the balance of the Security Deposit within 30 days after the Term ends and You have vacated and returned all keys and fobs, with an itemised statement of any deductions.

6. Fee reviews

6.1  Month-to-month: We may change the Fees by giving You at least 30 days’ written notice. If You do not accept the change, You may end the Agreement before it takes effect by giving written notice, without penalty.

6.2  Fixed term (6 or 12 months): Fees are fixed for the Term, except for an annual increase of 4% on January 1st of each year and will be applied to all new invoices rendered from that date.

6.3  Published rates for casual coworking and meeting room hire may change at any time but will not affect bookings already confirmed.

7. Access, security, keys and fobs

7.1  Private Office and Permanent Desk clients have 24/7 access. Casual Coworking and Meeting Room clients have access during Business Hours or the booked time only, unless We agree otherwise in writing.

7.2  You must keep keys, fobs and alarm codes secure and not share them. You must lock doors and set the alarm correctly when You are the last to leave.

7.3  If You or Your invitees trigger a false alarm or fail to arm the system correctly, You must pay Our reasonable costs of response, including any security call-out fee, not exceeding $250 per incident.

7.4  A replacement fee of $100 per key or fob applies for any that are lost, damaged or not returned.

7.5  You are responsible for Your invitees while they are at the Premises. Invitees must be accompanied, and must not use the coworking areas or other facilities unless they have a booking.

8. Use of the Premises and House Rules

8.1  You must:

  • (a)  use the Space only for the Permitted Use and comply with all laws and the House Rules;
  • (b)  keep the Space and shared areas clean and tidy, and clean up after Yourself in the kitchen and meeting rooms;
  • (c)  not cause a nuisance, disturbance, hazard or annoyance to other members, including through noise, odours or phone use in shared areas;
  • (d)  not make alterations, install fixtures, signage or equipment, or affix anything to walls, without Our prior written consent (which We will not unreasonably withhold);
  • (e)  not bring onto the Premises any hazardous, illegal or offensive items, animals (other than assistance animals) or items that could overload the electrical system;
  • (f)  not use the Premises for residential purposes or as Your registered business address unless You have booked a service that includes it;
  • (g)  not use Our internet service for unlawful purposes, excessive bandwidth use or to interfere with other users; and
  • (h)  make good, at Your cost, any damage to the Premises caused by You or Your invitees, fair wear and tear excepted.

9. Workplace health, safety and emergencies

9.1  The Premises is a shared workplace with multiple businesses. Each business is responsible for the health and safety of its own workers under the Work Health and Safety Act 2020 (WA), and We will consult, cooperate and coordinate with You on shared safety matters.

9.2  You must read and follow the Leeder House Building Emergency Plan, obey the directions of Our wardens during an emergency or drill, and ensure Your workers and invitees do the same.

9.3  Outside Business Hours, when no Leeder House staff are present, You must follow the after-hours self-evacuation procedure in the Building Emergency Plan and call 000 in an emergency.

9.4  You must report any incident, injury, near miss or hazard at the Premises to Us as soon as practicable.

10. Our right of entry

10.1  We may enter the Space at any time in an emergency.

10.2  Otherwise, We may enter the Space during Business Hours for cleaning, maintenance, repairs, inspections or to show the Space to prospective clients, and outside Business Hours on reasonable notice. We will respect Your privacy and the confidentiality of Your business when doing so.

11. Your property and insurance

11.1  Your property is at Your own risk. We are not responsible for property left unattended in shared areas or meeting rooms.

11.2  Private Office clients must hold public liability insurance of at least $10 million per occurrence and give Us a certificate of currency on request. We recommend all clients hold contents and professional indemnity insurance appropriate to their business.

12. Liability and indemnity

12.1  You use the Premises at Your own risk, except to the extent that loss or damage is caused by the negligence, wilful misconduct or breach of these T&Cs by Us, Our employees or agents.

12.2  You indemnify Us against claims, losses, damages and reasonable costs arising from Your use of the Premises, Your breach of these T&Cs, or the negligent or wrongful acts of You or Your invitees, except to the extent caused or contributed to by Us, Our employees or agents.

12.3  We are not liable for any interruption to internet, power, utilities or building access caused by events outside Our reasonable control. If an interruption within Our control prevents You using the Space for more than 2 consecutive Business Days, We will credit a pro-rata share of the Fees for that period.

12.4  To the extent permitted by law, Our total liability to You under this Agreement is limited to the Fees You paid in the 12 months before the claim, and neither party is liable for indirect or consequential loss or loss of profit.

12.5  Nothing in these T&Cs excludes any right or remedy You have under the Australian Consumer Law that cannot lawfully be excluded.

13. Confidentiality

13.1  Each party must keep confidential any non-public information about the other party’s business that it receives under this Agreement, including security codes and the Fees, and may disclose it only with consent, as required by law, or to its professional advisers.

13.2  Shared areas are open to other members. You are responsible for protecting Your own confidential information, documents and screens in shared spaces.

14. Default and termination

14.1  Either party may end this Agreement by written notice if the other party breaches a material term and does not remedy the breach within 30 days after receiving written notice describing it.

14.2  We may end this Agreement immediately by written notice if:

  • (a)  Fees remain unpaid 14 days after We have given You written notice of the overdue amount;
  • (b)  You become insolvent, bankrupt, or enter administration or liquidation;
  • (c)  You or Your invitees seriously breach the House Rules or safety procedures, or engage in violent, threatening, harassing, discriminatory or unlawful conduct at the Premises; or
  • (d)  You use the Premises for an unlawful purpose.

14.3  On termination or expiry You must pay all amounts owing, remove Your property, leave the Space clean and in the condition it was in at the Start Date (fair wear and tear excepted), and return all keys and fobs.

14.4  If You leave property at the Premises after vacating, We will notify You. If You do not collect it within 14 days of that notice, We may dispose of it and recover Our reasonable disposal costs from You.

15. Notices

15.1  Notices must be in writing and may be delivered by hand, by post to the address in the Booking Form (received on the third Business Day after posting), or by email (received when sent, unless the sender receives an automated message that it was not delivered). Our email for notices is hello@leederhouse.com.au.

16. General

16.1  We may update these T&Cs by publishing a new version at leederhouse.com.au and giving You at least 30 days’ notice. Changes will not reduce Your rights during an existing fixed Term unless You agree in writing.

16.2  Any other variation of this Agreement must be in writing and signed by both parties.

16.3  If any provision is invalid or unenforceable, it will be severed and the rest of the Agreement continues in force.

16.4  This Agreement may be signed electronically and in counterparts.

16.5  This Agreement is governed by the laws of Western Australia, and the parties submit to the non-exclusive jurisdiction of its courts.

PART B: PRIVATE OFFICES AND PERMANENT DESKS

17. Term, renewal and holding over

17.1  The Term starts on the Start Date in the Booking Form.

17.2  To renew a fixed Term, You must give Us written notice at least 4 weeks before it ends. Renewal will be on the same terms, at the Fees We quote at that time.

17.3  If the fixed Term ends and You keep using the Space without renewing, You will continue on a month-to-month basis at Our then-current month-to-month rate.

18. Ending Your booking

18.1  Month-to-month: You may end the Agreement by giving at least one month’s written notice.

18.2  Fixed term: You may end the Agreement before the Term expires by giving at least one month’s written notice. You remain liable for the Fees for the rest of the Term, less any Fees We receive from another client for the same Space during that period. We will use reasonable efforts to re-license the Space.

19. Relocation

19.1  We may, by giving at least 30 days’ written notice, move You to another office of similar size and standard at the Premises. We will pay reasonable relocation costs and Your Fees will not increase. If the new office is not reasonably comparable, You may end the Agreement without penalty before the move takes effect.

20. Meeting room credits for members

20.1  Private Office and Permanent Desk clients receive 20 meeting room credits per calendar month. One credit equals one hour of meeting room use.

20.2  Credit bookings must be for a minimum of 2 credits (2 hours) and made through Our booking system (Skedda).

20.3  Credits do not roll over to the next month and have no cash value.

20.4  Use beyond Your monthly credits is charged at Our published hourly meeting room rate less a 20% member discount.

PART C: CASUAL COWORKING

21. Casual coworking bookings

21.1  Casual coworking is charged at Our published half-day or full-day rate and gives You a non-allocated desk in the coworking area during Business Hours on the booked day.

21.2  Desks are available on a first-come basis. You must remove all belongings at the end of each day. Items left overnight may be removed and stored at Your risk.

21.3  Cancellations made before 4pm the Business Day before the booking are refunded or credited in full. Later cancellations and no-shows are charged in full.

PART D: MEETING ROOM HIRE

22. Bookings and access

22.1  Meeting room bookings are charged at Our published hourly, half-day (up to 4 hours) or full-day (up to 8 hours) rates. The minimum booking is 1 hour.

22.2  A booking is confirmed once We accept Your Booking Form or online booking and receive payment (or approve You for invoicing).

22.3  Access to the room is available 15 minutes before Your booking time for set-up. You must vacate and leave the room clean and tidy by the end of Your booking.

22.4  The number of attendees must not exceed the number of seats in the room.

22.5  Bookings outside Business Hours are subject to availability and prior written approval, and may attract an after-hours fee.

23. Overruns

23.1  If You stay beyond Your booked time, You will be charged for the extra time in 30-minute blocks at the hourly rate. If another booking follows Yours, You must vacate on time.

24. Cancellations and changes

24.1  Unless otherwise agreed in writing:

  • (a)  cancellations made more than 48 hours before the booking start time: full refund or credit;
  • (b)  cancellations made between 24 and 48 hours before the start time: 50% of the booking fee is payable;
  • (c)  cancellations made less than 24 hours before the start time, and no-shows: the full booking fee is payable.

24.2  You may change the date or time of a booking once, without charge, if You give at least 48 hours’ notice and the new time is available.

24.3  If We must cancel Your booking for reasons within Our control, We will give You a full refund.

25. Catering, equipment and cleaning

25.1  You may arrange Your own catering or use local caterers. You are responsible for delivery, set-up and removal of all food, packaging and waste.

25.2  If the room requires cleaning beyond normal use, or equipment is damaged or missing after Your booking, We may charge the reasonable cost of cleaning, repair or replacement.

25.3  Technology (presentation screen, video and phone conferencing, WiFi) is provided as is. We will help where We can, but You are responsible for testing Your own devices and connections before Your meeting. We are not liable for any failure of Your devices or third-party platforms.

25.4  You must not serve alcohol at the Premises without Our prior written consent.

PART E: VIRTUAL SERVICES AND CAR BAYS

26. Virtual office and mail handling

26.1  A virtual office lets You use the Premises address as Your business address. You must not represent that You occupy an office at the Premises unless You have booked one.

26.2  We will receive and hold mail and standard parcels on Your behalf. We are not responsible for mail after We have received it in good faith, and We may refuse oversized, perishable, hazardous or suspicious items. Uncollected items may be returned to sender after 30 days.

26.3  On termination You must stop using the Premises address and update all registrations (including ASIC and ABR) within 30 days.

27. Virtual receptionist and virtual personal assistant services

27.1  These services are provided as described in the Booking Form or a separate service agreement, which will prevail over this Part to the extent of any inconsistency. You are responsible for the instructions You give and for reviewing work before relying on it.

28. Car bays

28.1  A car bay booking gives You a licence to park one registered vehicle in the allocated bay. Vehicles and their contents are parked at Your own risk, except to the extent of loss or damage caused by Our negligence.

28.2  You must not park in bays allocated to others, obstruct access, or carry out vehicle repairs or washing on the Premises. We may arrange removal of vehicles parked in breach of this clause at Your cost.

ACCEPTANCE

By signing the Booking Form, You (or, if You represent a company, You as its authorised signatory) confirm that You have read, understood and agree to be bound by these T&Cs.

PRIVACY POLICY

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